Posts Tagged ‘Caller Id’

Business Auto Attendant

John Kinskey asked:




A hosted PBX system with sophisticated auto attendant is beneficial for small businesses to create a professional business image. Business auto attendant eliminates the need of a live receptionist to attend calls. It can automatically transfer calls to specific extensions. Auto attendant services are provided through hosted PBX systems.

Auto attendant provides efficient call management of incoming business calls. With an efficient auto attendant system, you can handle all business calls from any location at any time. When a business call arrives, it will be automatically attended with a professional business greeting and routed to the appropriate extension. The auto attendant can be scheduled to automatically change the greeting mode and transfer manner based on different times of the day. You can set greeting messages to be played during business hours and after business hours.

Sophisticated phone features are available with auto attendant. Main features include: caller ID, call waiting, call forwarding, call return, call block, do not disturb, music-on-hold, call forwarding, voice mail, fax and many more. Callers have options such as dial by name or dial by extension. The inbuilt directory helps callers to search for a particular user by entering the name. Dial by name feature can be set with first name, last name or both. Customizable options for callers are available such as repeating the menu, transfer to operator or transfer to voice mail.

Auto attendant can easily transfer business calls between extensions. It can transfer calls to your cell phone or residence phone and you will never miss any business call. Through an efficient auto attendant system, your customers can contact you even if you are traveling.

Automated call processing systems improve the interaction between the business and its clients. With an automated system, you can create multiple departments for your business and establish a new business image. The setup and configuration of auto attendant is easy through web interface. Businesses can effectively reduce operating cost by installing an auto attendant system.

We Need a Cell Phone Directory

Elena Tentser asked:


What’s the deal with a cell phone directory? Or rather, without one? How can we live without the means to contact a cell phone-only person? Why should cell phones be granted any more privacy consideration than good old landlines, which are rapidly disappearing? I mean, most people used to get listed in a phone directory and one could look them up, but now …

Why is it so necessary to stay completely under the radar and remain incognito and incommunicado? Isn’t the whole point of our existence to connect with others like us? Maybe we should ask what they are hiding. A law-abiding citizen like me wants to be found. Oh sure, I know we pay for incoming calls as well, but these days everyone has pretty good plans that won’t get depleted by an extra call or two. Besides, you can look at your Caller ID and refuse a call if you don’t want to take it, but there is a chance that someone whom you want to find you, will (wink-wink).

Now don’t get all loopy on me and go out with someone who found you in a cell phone directory and called you out of the blue. Use the cell phone directory to run all kinds of background reports on him. Look up his public records and find out more about him. Stuff like is he an axe murderer, is he married, is he a child molester – you know, the usual. You can look that stuff up, I swear. Go on, try it … but that’s not the point. The point is we need a cell phone directory.


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